πŸ“‹ Legal

Terms of Service

Please read these terms carefully before using our services.

Effective Date: December 2024

1. Acceptance of Terms

By accessing or using the services provided by GTC-AI GLOBAL ("Company," "we," "us," or "our") through our website gtc-ai-global.com, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

GTC-AI GLOBAL provides AI-powered trade compliance consulting services, including but not limited to:

  • UFLPA (Uyghur Forced Labor Prevention Act) compliance consulting
  • WRO (Withhold Release Order) response and remediation services
  • Supply chain auditing and due diligence
  • Compliance training and educational resources
  • Documentation preparation and review

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate, complete, and current information
  • Maintain the confidentiality of your account credentials
  • Use our services only for lawful purposes
  • Not misrepresent your identity or authority
  • Comply with all applicable laws and regulations
  • Not interfere with or disrupt our services

4. Consulting Services

4.1 Nature of Services

Our consulting services provide guidance and recommendations based on our expertise in trade compliance. We assist clients in understanding regulatory requirements and developing compliance strategies.

4.2 Not Legal Advice

Our services do not constitute legal advice. We recommend consulting with qualified legal counsel for specific legal questions or concerns. Our consultants are compliance specialists, not attorneys.

4.3 No Guarantee of Outcomes

While we strive to provide high-quality services, we cannot guarantee specific outcomes, including but not limited to customs release decisions, regulatory approvals, or compliance certifications.

5. Fees and Payment

5.1 Service Fees

Fees for our services are as quoted or as specified in a separate service agreement. All fees are in U.S. dollars unless otherwise stated.

5.2 Payment Terms

Payment terms will be specified in your service agreement. Late payments may be subject to interest charges and may result in suspension of services.

5.3 Refunds

Refund policies vary by service type and will be specified in your service agreement. Generally, fees for completed work are non-refundable.

6. Intellectual Property

6.1 Our Content

All content on our website and in our materials, including text, graphics, logos, and software, is the property of GTC-AI GLOBAL and is protected by intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for your internal business purposes only.

6.3 Client Materials

You retain ownership of materials you provide to us. By submitting materials, you grant us a license to use them as necessary to provide our services.

7. Confidentiality

We maintain strict confidentiality regarding client information and case details. We will not disclose your confidential information to third parties without your consent, except as required by law or as necessary to provide our services.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability for any claims arising from our services shall not exceed the fees paid by you for the specific service giving rise to the claim
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • We shall not be liable for any loss of profits, revenue, data, or business opportunities
  • We shall not be liable for delays or failures in performance due to circumstances beyond our reasonable control

9. Indemnification

You agree to indemnify and hold harmless GTC-AI GLOBAL, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of our services or violation of these Terms.

10. Termination

Either party may terminate the service relationship with written notice as specified in the service agreement. Upon termination:

  • You remain responsible for any outstanding fees
  • We will return or destroy your confidential materials as requested
  • Provisions that by their nature should survive will remain in effect

11. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

  • Good faith negotiation between the parties
  • If negotiation fails, binding arbitration in accordance with the rules of the American Arbitration Association
  • The arbitration shall take place in the United States

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us:

GTC-AI GLOBAL
Email: info@gtc-ai-global.com
Website: gtc-ai-global.com